Privacy Policy for Discount Medical Equipment and Supply, Inc.

d/b/a Discount Medical – Mobility Equipment & Supplies

Last Updated: September 23, 2026

Discount Medical Equipment and Supply, Inc., doing business as Discount Medical – Mobility Equipment & Supplies (hereinafter referred to as “we,” “us,” or “our”), is committed to protecting your privacy and maintaining the confidentiality and security of the information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at https://discountmedicalca.com/ (the “Website”), contact us, purchase products or services, request information, or opt in to receive communications from us.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information.

1.1 Personal Information

Personal information is information that may be used to identify or contact you, including your:

  • Name
  • Mailing or billing address
  • Telephone or mobile phone number
  • Email address
  • Information you provide when requesting a quote or contacting us
  • Information related to purchases, rentals, service requests, or other interactions with us

We collect personal information when you voluntarily provide it, such as when you place an order, request information, request a quote, contact us, sign up for communications, or opt in to receive SMS messages.

1.2 Non-Personal Information

We may also collect information that does not directly identify you, including your IP address, browser type, device information, pages visited, referring website, and information about how you interact with our Website.

We may collect this information through cookies, log files, analytics tools, and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

  • Provide and improve our products and services
  • Process orders, rentals, service requests, and other transactions
  • Respond to inquiries and requests for information
  • Communicate with you about products, services, store updates, promotions, and special offers
  • Provide customer service and support
  • Personalize your experience on our Website
  • Monitor and analyze Website performance and usage
  • Improve our marketing, Website content, and customer experience
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share information in limited circumstances, including:

  • With your consent
  • With service providers that help us operate our Website, process transactions, provide communications, or support our business
  • When necessary to comply with applicable law, legal process, court orders, or government requests
  • In connection with analytics, advertising measurement, and conversion tracking used to understand Website performance and improve our marketing

We may use analytics tools, cookies, and advertising technologies to better understand how visitors interact with our Website and to measure the effectiveness of our advertising.

This sharing does not include your mobile phone number, SMS opt-in data, or SMS consent information. Mobile information and SMS consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

4. SMS Messaging Privacy

If you voluntarily opt in to receive SMS or text messages from Discount Medical Equipment and Supply, Inc., we may use your mobile phone number to send recurring communications, including promotional offers, product information, mobility equipment updates, rental information, store announcements, seasonal promotions, reminders, and other information related to our products and services.

SMS consent is optional and is not a condition of purchasing any product or service.

Message frequency varies. Message and data rates may apply.

You may reply STOP at any time to unsubscribe from SMS messages. You may reply HELP for assistance.

We do not sell, rent, or share your mobile phone number, SMS opt-in information, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers that help us operate our SMS messaging program, including telecommunications providers and messaging platforms, solely as necessary to provide messaging services on our behalf. These service providers are not permitted to use your information for their own marketing purposes.

5. SMS Communications

By voluntarily selecting the separate SMS consent checkbox on our website form, you agree to receive recurring marketing text messages from Discount Medical Equipment and Supply, Inc., including promotions, special offers, product updates, and store announcements.

The SMS consent checkbox is unchecked by default. Providing your phone number or submitting a form alone does not enroll you in marketing text messages. SMS consent is optional and is not required to submit an inquiry or purchase any product or service.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at (951) 612-2510.

We do not sell or share your mobile phone number, SMS opt-in data, or consent information with third parties or affiliates for their own marketing or promotional purposes.

6. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to remove that information from our records.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

8. Third-Party Links

Our Website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Your Privacy Rights

Depending on applicable law and your location, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

You may also request that we stop certain communications.

To exercise applicable privacy rights, please contact us using the information provided below.

10. Cookies and Analytics

Our Website may use cookies and similar technologies to improve functionality, understand Website usage, measure advertising performance, and provide a better user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect how some parts of the Website function.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised.

We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and protect your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Discount Medical Equipment and Supply, Inc.
d/b/a Discount Medical – Mobility Equipment & Supplies

Phone: (951) 612-2510

Address:
10403 Magnolia Avenue, Suite A
Riverside, CA 92505

Contact Us:
https://discountmedicalca.com/contact-us/